About us

Redefining Customer Interaction with Loombot

Loombot is built on the principle that every interaction matters. In a world where digital often feels distant, we bring warmth and authenticity to customer communication. By combining cutting-edge AI with personalized service, we help businesses connect, engage, and grow stronger relationships—one conversation at a time.

Our Milestones at a Glance

Backed by innovation and results, here are the key achievements that make Loombot the trusted choice for businesses worldwide.

25+

25+

Industries served with tailored chatbot solutions.

Industries served with tailored chatbot solutions.

2M+

2M+

Customer conversations handled monthly.

Customer conversations handled monthly.

99.9%

99.9%

Uptime ensuring uninterrupted support.

Uptime ensuring uninterrupted support.

100+

100+

Seamless integrations with popular tools and platforms.

Seamless integrations with popular tools and platforms.

30+

30+

Languages supported for global reach.

Languages supported for global reach.

1M+

1M+

Hours saved for businesses through automation.

Hours saved for businesses through automation.

500K+

500K+

Active users benefiting from smarter, faster interactions.

Active users benefiting from smarter, faster interactions.

We are redefining customer communication in the digital era.

At Loombot, we are a passionate team driven to help businesses deliver seamless, meaningful, and personalized interactions with their customers.

28

28

Team members dedicated to innovation.

Team members dedicated to innovation.

2020

2020

Year founded to transform digital conversations.

Year founded to transform digital conversations.

$35M

$35M

Funding raised to fuel our mission.

Funding raised to fuel our mission.

In today’s fast-paced world, where instant and personalized service is key, businesses face the challenge of managing customer interactions efficiently. While chatbots have gained popularity, many solutions fail to balance automation with human-like connection, leaving customers feeling frustrated and unheard.

Why? Because most chat solutions focus on generic automation rather than understanding the unique needs of businesses and their customers. Companies need a dynamic platform that automates routine tasks but also delivers authentic, conversational experiences.

At Loombot, we’re building an AI-powered chatbot platform that adapts to your business, your workflows, and your customers. It’s designed to provide instant resolutions, scale as you grow, and integrate seamlessly with the tools you already use.

With features like pre-built templates, actionable analytics, and real-time adaptation, Loombot enables businesses to move beyond traditional chat systems. It’s more than automation; it’s about empowering businesses to connect with customers authentically and efficiently.

Join us as we transform how businesses and customers communicate—one conversation at a time.

In today’s fast-paced world, where instant and personalized service is key, businesses face the challenge of managing customer interactions efficiently. While chatbots have gained popularity, many solutions fail to balance automation with human-like connection, leaving customers feeling frustrated and unheard.

Why? Because most chat solutions focus on generic automation rather than understanding the unique needs of businesses and their customers. Companies need a dynamic platform that automates routine tasks but also delivers authentic, conversational experiences.

At Loombot, we’re building an AI-powered chatbot platform that adapts to your business, your workflows, and your customers. It’s designed to provide instant resolutions, scale as you grow, and integrate seamlessly with the tools you already use.

With features like pre-built templates, actionable analytics, and real-time adaptation, Loombot enables businesses to move beyond traditional chat systems. It’s more than automation; it’s about empowering businesses to connect with customers authentically and efficiently.

Join us as we transform how businesses and customers communicate—one conversation at a time.

Trusted by 300,000+ businesses:

We’re Hiring!

Meet the team

Our team is a diverse group of innovators, problem-solvers, and customer advocates passionate about transforming the way businesses communicate.

Person
Emily Carter

CEO & Co-Founder

A visionary leader with a passion for innovation, Emily drives the mission and growth of Loombot, ensuring every interaction counts.

Person
Emily Carter

CEO & Co-Founder

A visionary leader with a passion for innovation, Emily drives the mission and growth of Loombot, ensuring every interaction counts.

Person
Emily Carter

CEO & Co-Founder

A visionary leader with a passion for innovation, Emily drives the mission and growth of Loombot, ensuring every interaction counts.

Sophia Nguyen

Head of Customer Success

Sophia ensures every Loombot user gets the best support and strategies to connect with their audience effortlessly.

Sophia Nguyen

Head of Customer Success

Sophia ensures every Loombot user gets the best support and strategies to connect with their audience effortlessly.

Sophia Nguyen

Head of Customer Success

Sophia ensures every Loombot user gets the best support and strategies to connect with their audience effortlessly.

Liam Torres

CTO & Co-Founder

Liam oversees the tech magic behind Loombot, ensuring our solutions stay cutting-edge and impactful.

Liam Torres

CTO & Co-Founder

Liam oversees the tech magic behind Loombot, ensuring our solutions stay cutting-edge and impactful.

Liam Torres

CTO & Co-Founder

Liam oversees the tech magic behind Loombot, ensuring our solutions stay cutting-edge and impactful.

David Patel

Lead AI Engineer

David designs the intelligence of Loombot, making every interaction smarter, faster, and more human-like.

David Patel

Lead AI Engineer

David designs the intelligence of Loombot, making every interaction smarter, faster, and more human-like.

David Patel

Lead AI Engineer

David designs the intelligence of Loombot, making every interaction smarter, faster, and more human-like.

James Parker

Head of Product Design

James crafts intuitive designs that make Loombot simple to use while delivering exceptional user experiences.

James Parker

Head of Product Design

James crafts intuitive designs that make Loombot simple to use while delivering exceptional user experiences.

James Parker

Head of Product Design

James crafts intuitive designs that make Loombot simple to use while delivering exceptional user experiences.

Emily Carter

CEO & Co-Founder

Ava drives global awareness for Loombot, sharing its story and value with businesses around the world.

Emily Carter

CEO & Co-Founder

Ava drives global awareness for Loombot, sharing its story and value with businesses around the world.

Emily Carter

CEO & Co-Founder

Ava drives global awareness for Loombot, sharing its story and value with businesses around the world.

See Loombot 
in Action!

Discover how Loombot answers questions effortlessly using public support content. Test its capabilities with one of our demo chatbots:

logo
logo
logo

+ more companies

Support

See Loombot 
in Action!

Discover how Loombot answers questions effortlessly using public support content. Test its capabilities with one of our demo chatbots:

logo
logo
logo

+ more companies

Support

See Loombot in Action!

Discover how Loombot answers questions effortlessly using public support content. Test its capabilities with one of our demo chatbots:

logo
logo
logo

+ more companies

Support

Frequently Asked Questions

Frequently Asked Questions

What is your chatbot service?

Who can use this chatbot?

What platforms does your chatbot support?

Does the chatbot support multiple languages?

Can I customize the chatbot to match my brand?

How intelligent is your chatbot?

Does the chatbot offer analytics?

What is your chatbot service?

Who can use this chatbot?

What platforms does your chatbot support?

Does the chatbot support multiple languages?

Can I customize the chatbot to match my brand?

How intelligent is your chatbot?

Does the chatbot offer analytics?

What is your chatbot service?

Who can use this chatbot?

What platforms does your chatbot support?

Does the chatbot support multiple languages?

Can I customize the chatbot to match my brand?

How intelligent is your chatbot?

Does the chatbot offer analytics?